Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
FREE SHIPPING
Package delivery process from Monday to Friday, we will not ship on Saturdays and Sundays. Delivery time will be determined by our courier or shipping service.
SHIPPING PROCESS
Before delivering goods via our courier or sending service, we first wrap and seal the packaging. This is to improve security and avoid losses caused by negligence that causes losses.
PROCESSING & DELIVERY HOURS:
We process, ship and deliver packages Monday through Friday. We do not offer delivery or shipping on Saturdays, Sundays or Holidays.
PRE-ORDERED ITEMS:
Some items will not ship until a later date as indicated in the product description. Please make note of any products with future ship dates mentioned on the online product posting.
DELIVERY & HANDLING FEES:
Shipping and handling fees depend upon the method of delivery. All standard delivery orders include a handling fee and applicable shipping charges. When you fill out the online order form and select a method of delivery, our system automatically calculates and displays the shipping charges for your review.
INTERNATIONAL SHIPPING & DELIVERY
When submitting International orders through Printhead Market you are responsible for all import fees, customs, duties & taxes.
Please see estimated shipping & delivery times. Note that estimated shipping & delivery times do not include the time it takes to clear customs.
For more information please contact us